Here’s the scenario:Â We have a Cisco Unified Communications Manager 6.1, an MGCP controlledÂ VG224, a SIP trunk to the PSTN and hardware transcoders.Â We place the SIP trunk and VG224 into different regions so that they should use the g.729 codec.Â Transcoders go into a region that will always use g.711.
SymptomÂ : Calls show up on the SIP gateway as g.711, not g.729
This is because the system is using transcoders to complete the call.Â The big question is ‘Why?’.Â Both devices are natively capable of supporting g.729, but they insist on using a transcoder.Â The transcoder sits in a g.711 only region, so both sides of the gateway run g.711.
Here’s the reason why : When calls connect to a SIP trunk in Cisco’s Communications Manager, the system will dynamically allocate a Media Termination Point (MTP) if the two endpoints are configured with incompatible DTMF signalling types.Â Since transcoders can be used as MTPs, a transcoding session is invoked.
In many cases VG224s are used to handle Fax calls.Â For those who don’t know… Fax machines and transcoders don’t mix.Â But even if there are no fax machines in the mix, at remote locations this issue can cause overutilization of bandwidth.
The solution is simple, just make sure that all of your endpoints use compatible DTMF relay methods.
For example in MGCP
mgcp dtmf-relay voip codec all mode nte-ca
is compatible with this command in SIP (RFC-2833)